![]() ![]() Try to repair the installation from the help menu (Win Only) and see if that works. Go to Help > Check for updates and reboot the computer once. What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version x installed. If the file is stored on a shared network/drive please download it to your computer locally and then try again. Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. Hi you are doing well and sorry to hear that.
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